Further proof that the pro-DRM crowd are a bunch of twits

rhadamanthus · Jan 4, 2008

The website has been slashdotted, but here is the article...

link (not working)

Cliffnotes version: Upgrading your monitor results in lost access to your bought and paid for movie collection.

Bad COPP No Netflix
Posted on January 3rd, 2008 by Davis

Movie Viewer Message link

When In Doubt Blame Microsoft

Even though I'm an HDTV fanatic, it wasn't until this past weekend, that I finally made the jump to an HD monitor. While I don't have HDTV tuners on my Media Center, I do have an HD camcorder and it was important for me to be able to edit my high resolution videos.

After doing a little bit of research, I decided to pick up a SyncMasterTM 226BW from Samsung. Between the new monitor and my ATI Radeon HD 2600 XT video card, the resolution looks absolutely stunning. Even my home movies look fantastic in HDTV. I really couldn't have been happier with the upgrade.

Unfortunately, Hollywood isn't quite as thrilled about my new HD Media Dream Machine and they've decided to punish me by revoking my Watch Now privileges from Netflix.

I first found out about the problem on New Year's Eve, when I went to log into my account. When I tried to launch a streaming movie, I was greeted with an error message asking me to "reset" my DRM. Luckily, Netflix's help page on the topic included a link to a DRM reset utility, but when I went to install the program, I stopped dead in my tracks when I saw this warning.

Netflix Reset Microsoft DRM Utility link

Netflix DRM

The minute I saw"this will potentially remove playback licenses from your computer, including those from companies other than Netflix or Microsoft" I knew better than to hit continue. Before nuking my entire digital library, I decided to call Netflix's technical support, to see if I could get to the bottom of my C00D11B1 error message.

When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue.

Technically, there is a way to back up the licenses before doing a DRM reset, but it's a pretty complex process, even by my standards. When I asked Netflix for more details, they referred me to Amazon for assistance.

Perhaps even worse than having to choose between having access to Netflix or giving up my Unbox movies was the realization that my real problems were actually tied to the shiny new monitor that I've already grown fond of.

Netflix's software allows them to look at the video card, cables and the monitor that you are using and when they checked mine out, it was apparently a little too high def to pass their DRM filters.

Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup.

As part of their agreement with Hollywood, Netflix uses a program called COPP (Certified Output Protection Protocal). COPP is made by Microsoft and the protocol restricts how you are able to transfer digital files off of your PC. When I ran COPP to identify the error on my machine, it gave me an ominous warning that "the exclusive semaphere is owned by another process."

My Netflix technician told me that he had never heard of this particular error and thought that it was unique to my setup. When I consulted Microsoft, they suggested that I consult the creator of the program. Since Microsoft wrote the COPP software, I wasn't sure who to turn to after that.

The irony in all of this, is that the DRM that Hollywood is so much in love with, is really only harming their paying customers. When you do a DRM reset, it's not your pirated files that get revoked, it's the ones that you already paid for that are at risk. I'm not allowed to watch low res Netflix files, even though I have the capability to download high def torrents? How does this even make sense? It's as if the studios want their digital strategies to fail.

While I understand the need for the studios to protect their content, I believe that these measures go too far. It makes little sense to block my ability to copy low res internet movies, when I can always rip the DVD straight from my Netflix discs instead. By blocking access to my Netflix membership, Hollywood is once again punishing their customers by pushing defective DRM.
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bladeage · Jan 4, 2008

tsk tsk tsk, will they ever learn?

rhadamanthus · Jan 23, 2008

This would be funny, if it was not so devious (and obvious).

MPAA downloading study contains huge mistake.

Hollywood laid much of the blame for illegal movie downloading on college students. Now, it says its math was wrong.

In a 2005 study it commissioned, the Motion Picture Association of America claimed that 44 percent of the industry's domestic losses came from illegal downloading of movies by college students, who often have access to high-bandwidth networks on campus.

The MPAA has used the study to pressure colleges to take tougher steps to prevent illegal file-sharing and to back legislation currently before the House of Representatives that would force them to do so.

But now the MPAA, which represents the U.S. motion picture industry, has told education groups a "human error" in that survey caused it to get the number wrong. It now blames college students for about 15 percent of revenue loss.

The MPAA says that's still significant, and justifies a major effort by colleges and universities to crack down on illegal file-sharing. But Mark Luker, vice president of campus IT group Educause, says it doesn't account for the fact that more than 80 percent of college students live off campus and aren't necessarily using college networks. He says 3 percent is a more reasonable estimate for the percentage of revenue that might be at stake on campus networks.

"The 44 percent figure was used to show that if college campuses could somehow solve this problem on this campus, then it would make a tremendous difference in the business of the motion picture industry," Luker said. The new figures prove "any solution on campus will have only a small impact on the industry itself."

The original report, by research firm LEK, claims the U.S. motion picture industry lost $6.1 billion to piracy worldwide, with most of the losses overseas. It identified the typical movie pirate as a male aged 16-24. MPAA said in a statement that no errors had been found in the study besides the percentage of revenue losses that could be attributed to college students, but that it would hire a third party to validate the numbers.

"We take this error very seriously and have taken strong and immediate action to both investigate the root cause of this problem as well as substantiate the accuracy of the latest report," the group said in a statement.

Terry Hartle, vice president of the American Council on Education, which represents higher education in Washington, said the mistakes showed the entertainment industry has unfairly targeted college campuses.

"Illegal peer-to-peer file-sharing is a society-wide problem. Some of it occurs at colleges and universities but it is a small portion of the total," he said, adding colleges will continue to take the problem seriously, but more regulation isn't necessary.
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rhadamanthus · Jan 29, 2008

If anyone cares, U2's manager recently jumped the shark:

Link

"In a speech at the Midem music industry convention in Cannes, Paul McGuinness, longtime manager of the band U2, has called on Internet service providers to immediately introduce mandatory French-style service disconnections to end music downloading, and has urged governments to force ISPs to adopt such policies. McGuinness criticized Radiohead's 'In Rainbows' pay-what-you-want business model, saying that 'the majority of downloads were through illegal P2P download services like BitTorrent and LimeWire'. He also accused ISPs, telcos, device makers, and numerous specifically named companies such as Apple, Google, Yahoo!, Oracle, and Facebook of building 'multi billion dollar industries on the back of our content without paying for it', and of being 'makers of burglary kits' who have made 'a thieves' charter' to steal money from the music industry.
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What a twit.

LonghornFan · Jan 29, 2008

rhadamanthus said:

Link

"In a speech at the Midem music industry convention in Cannes, Paul McGuinness, longtime manager of the band U2, has called on Internet service providers to immediately introduce mandatory French-style service disconnections to end music downloading, and has urged governments to force ISPs to adopt such policies. McGuinness criticized Radiohead's 'In Rainbows' pay-what-you-want business model, saying that 'the majority of downloads were through illegal P2P download services like BitTorrent and LimeWire'. He also accused ISPs, telcos, device makers, and numerous specifically named companies such as Apple, Google, Yahoo!, Oracle, and Facebook of building 'multi billion dollar industries on the back of our content without paying for it', and of being 'makers of burglary kits' who have made 'a thieves' charter' to steal money from the music industry.
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To quote Artie Lang-

"Waaaaahhhhh!"

rhadamanthus · Jan 29, 2008

LonghornFan said:

To quote Artie Lang-

"Waaaaahhhhh!"
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No kidding. It's hilarious reading from someone who's usefulness is no more.

Franchise3 · Jan 30, 2008

rhadamanthus said:

If anyone cares, U2's manager recently jumped the shark:

Link

What a twit.
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I don't understand his problem with Radiohead's business model. Can somebody clarify?

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Further proof that the pro-DRM crowd are a bunch of twits

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