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Account suspended due to multiple failed login attempts

Discussion in 'ClutchFans Feedback' started by Haymitch, Aug 15, 2020.

  1. Haymitch

    Haymitch Custom Title
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    I have been getting this message yesterday and today when trying to log in.

    This morning was my first attempt to log in since last night probably around 9 or 10pm. Yet, I still got this message when I tried to log in. I am 99% sure my password was correct... but even if it wasn't, I don't know why I would get a "multiple login attempts" error on my first attempt.

    So I don't know what is going on. Is someone trying to guess my password and trying to log in under my name? Or is this a site issue? It's weird.
     
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  2. bobrek

    bobrek Politics belong in the D & D

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    Are you using https or http?
     
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  3. Haymitch

    Haymitch Custom Title
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    Ubiquitin likes this.
  4. bobrek

    bobrek Politics belong in the D & D

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    I was having weird problems, but ever switching to https, all those have gone away. Apparently, that isn't your problem.
     
  5. Ubiquitin

    Ubiquitin Contributing Member
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    I am having the issue too.
     
  6. Ubiquitin

    Ubiquitin Contributing Member
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    I am logged in on my phone but cannot login on my browser.
     
  7. Ubiquitin

    Ubiquitin Contributing Member
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    OK; now working on desktop.
     
  8. Clutch

    Clutch Administrator
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    This should now be resolved.

    Long story short -- the switch to the secure server logged the IP address of everyone the same (because of a code fix years ago that wouldn't work on https), so when you tried to login, it was checking against every login attempt by anyone. So if anyone had failed to login, it counted that as a failed login for the same IP everyone was using. Had nothing to do with your specific account or any attacks, etc. Sorry about that.
     

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