Problem With Norton Security

I just want to alert anybody who is about to invest in Norton Security about this serious problem. I have finally given up on them as per the message I sent them.


I am tired of not being able to use Outlook because of your incompetence, to wit:

Error: "Failed to create folder. Folder must contain at least one character" with Norton AntiSpam

Situation:
You installed Norton AntiSpam (NAS). When you launch Outlook Express 6, you see the error message "Failed to create the folder. Use more than a letter for folder name," or "Failed to create the folder. Folder must contain at least one character." This is followed by another error message that says "Re-launching Outlook Express is necessary to continue Norton AntiSpam." When you click OK, the first error message appears again. This cycle continues.

Solution:
Symantec is investigating this problem. The cause is unknown, and there is no solution at this time. This document will be updated when new information becomes available or a solution is found."

I have been waiting since early December for a solution. Since you can't solve this problem, I need Outlook more than I need Norton. I want you to return the money I wasted on Norton Security 2004 or I want a solution with the next 10 days. Once the Jan. 13 deadline expires, I will begin posting this request on every bulletin board I can find. Sincerely, ...(Thumbs)